Category Archives: Service economy

Flights of fancy

Posted on December 19, 2011 by

It’s time to ‘head home for the holidays’, as they say, which means it must be time for another airport nightmare. I’ve commented before about how abysmal it is now to have to fly. What gets me is that each … Continue reading →

Posted in Blogging, Caribbean, Digital age, Economics, Internet, Life styles, Service economy, Technology, Travel | Leave a comment

Why is the US Postal Service going bankrupt?

Posted on December 10, 2011 by

On a wintry Saturday morning, while I wait to have my breakfast, what else should be on my mind but the future of Saturday mail deliveries in the US? The economist part of my brain understands well enough that the … Continue reading →

Posted in Bureaucracy, Digital age, Economics, Human relationships, Internet, Life styles, Public policy, Service economy, Technology, Urban life, US economy | Tagged , , | 1 Comment

Don’t promise what you will not deliver

Posted on November 30, 2011 by

I will keep this short and try not to rant. I keep getting rankled by people making promises that they then fail to keep. I am not concerned about the lofty ideals or lowly commitments that come from politicians, but … Continue reading →

Posted in Human relationships, Life styles, Private enterprise, Service economy | Tagged , | 2 Comments

You, the customer, deserve good service

Posted on November 25, 2011 by

The service economy is one part of an economy that most people can experience and understand. Today, I got another chance to see how it works from up-close. I had noticed that we had stopped receiving mail from about 10 … Continue reading →

Posted in Digital age, Human relationships, Private enterprise, Service economy | Tagged , | Leave a comment

Happy in the feat

Posted on July 9, 2011 by

Service workers have different ways of making the most of their brief contact with customers. Yesterday, the man who came to check the security system on my house did it his way. I recall that when he came a year … Continue reading →

Posted in Human relationships, Service economy | Leave a comment

Transports of delight?

Posted on June 30, 2011 by

Having spent a few days travelling to and from London, I could not help coming away yet again with a feeling that the use of technology is making travelling more complicated and that we are victims of so-called time-saving systems, … Continue reading →

Posted in Bureaucracy, Digital age, Public transport, Service economy | 1 Comment

What makes it tick?

Posted on February 26, 2011 by

As I mentioned earlier this week when I wrote ‘Making connections’, I would get back to some of the conversation topics that struck me from being with a group of traders the past weekend. It is perhaps fitting to try … Continue reading →

Posted in Blogging, Financial markets, Human relationships, Service economy, Social Media | Tagged , | Leave a comment

Water, anyone?

Posted on February 18, 2011 by

When I first noticed several weeks ago that water was coursing through a channel next to my house, my first concern was that we had had a dry spell and I could not figure out what might be the source. … Continue reading →

Posted in Bureaucracy, Government, Service economy | Leave a comment

Keeping an eye open for the goodness

Posted on February 7, 2011 by

By necessity, blogs do not have to be where people put their views about what is wrong. On the contrary, positive stories should find equal space. However, it may be that writers feel that problems are being less addressed than … Continue reading →

Posted in Blogging, Human relationships, Life styles, Media, Service economy | Tagged , , | Leave a comment

Losing power

Posted on February 4, 2011 by

No sooner had I written the title of this post than a friend in Barbados sent me a message on Skype: ‘Bloody power went off so I missed the whole thing’. He was referring to activity today in financial markets. … Continue reading →

Posted in Financial markets, Internet, Life styles, Service economy, Weather | 2 Comments